At Quick Fleet, we understand that plans can change, and we strive to accommodate our customers accordingly. Customers who need to cancel their reservation can do so with certain conditions in mind. If cancellations are made within a specified timeframe prior to the scheduled pickup time, typically 2 days, customers will receive a full refund. Cancellations made between 3 and 4 days prior to the pickup time may still be eligible for a partial refund, although a cancellation fee of Amount may apply. However, cancellations made within 120 hours of the scheduled pickup time or in the case of a no-show will not be eligible for a refund.

Refunds for eligible cancellations will be processed efficiently, generally within [number of days] business days from the date of cancellation. These refunds will be issued using the original payment method used during the reservation process. It's important to note that Quick Fleet reserves the right to withhold a refund if the cancellation does not meet the specified terms and conditions outlined in this policy.

Customers also have the option to modify their reservation details, such as pickup and drop-off times or vehicle type, subject to availability and any applicable fees. However, modifications made within [X] hours of the scheduled pickup time may incur additional charges.

In exceptional circumstances, such as natural disasters or government-imposed travel restrictions, Quick Fleet may offer flexibility in its cancellation and refund policies. In such cases, customers are encouraged to reach out directly to our customer support team for assistance.

For any inquiries or assistance regarding cancellations, refunds, or modifications, customers can contact Quick Fleet's customer support team at +971 56 168 4529 / contact@quickfleet.ae. We're here to ensure a seamless and hassle-free experience for all our customers.